Thursday, 20 October 2011

Business and social media tools


Lot of business exist on social media platforms, but not all of them know how to actually use that data or monitor the usage and use it to market their brand. Lot of brands do not have an idea what its fans are looking at in their page and have no idea what they want to meet their needs and make social media marketing working for them.
In a recent summit by social media experts the listed out various tools that could be used to make social media marketing easy. One of the tools was social bakers this can be use to get useful stats from social media platforms like Facebook and LinkedIn. It is a paid service which monitors the brands Facebook page. But also provides with useful stats for free
Another such tool is kurrently, this allows you to monitor what information is being shared on the social media platforms in real time Companies can capitalize on just-in-time marketing and social CRM opportunities like never before by using this type of data.
Another important tool is to find out what is happening on the web or social platforms with regard to your brand or your competitors is to use blekko.  Here you can select the sites you want to search with Blekko. You can create “slashtags” for groups of URLs, friends, experts and communities and you can “slash in” what you want and “slash out” what you don’t want to search.

All this leads us to one question even with the existence of such tool why do the companies fail to manage their social media presence effectively and use it for their advantage. Is it the budget or do companies still believe in traditional advertising.

3 comments:

  1. Companies have over the years been able to refine how they measure and monitor their traditional marketing activities. Although these intuitive tools are available, they are still on a big learning curve and it will still take some time.
    Ross

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  2. I defiantly agree with you Ross but this is not the case with all the organizations. not all organizations keep themselves active on the social media platforms. only the page exists but not any content.for instance think of Woolworths have u ever seen a proper fan page of the brand there are multiple fan pages but not even one is company owned.

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  3. Some great tools- thanks Leo!

    Don't forget there are also in-built tools on many platforms, e.g. Facebook Insights, which provide a lot of useful analytics data.

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